Subscriber Discussion

DW Spectrum / Hikvision H.264+ Issues

UI
Undisclosed Integrator #1
Feb 28, 2017

Anyone else having issues with DW Spectrum when using cameras with h.264+ ?

 

When I set Hikvision cameras to h.264+ DW Spectrum will show the regular high res stream but only record the low res stream. The high res stream will mostly jump freeze and smear. This forces me to resort back to h.264. 

Anyone else having this issue?

 

Cameras tested were the following:

ds-2cd2142

ds-2cd2542

ds-2cd2742

 

Any help on this would be appreciated.

 

Thank you for reading.

Avatar
Ethan Ace
Feb 28, 2017

I haven't seen those issues myself but maybe someone else here has. I'll send this over to DW/Network Optix for comment as well.

Avatar
Sergey Bystrov
Feb 28, 2017
NetworkOptix

U1, 

I work for NetworkOptix. 
Let's try to resolve this.
Can you please send me a private message?

UI
Undisclosed Integrator #1
Feb 28, 2017

 Sure, will do.

Thank you.

Avatar
Jon Dillabaugh
Feb 28, 2017
Pro Focus LLC

I can verify that we have many Hik's in service and do not have this issue. 

One thing I will point out is that we do not allow Spectrum to optimize the camera streams. We manually set all stream settings in the camera interface.

(1)
New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions