Subscriber Discussion

DW Camera Serial # And MAC Address

UI
Undisclosed Integrator #1
Jul 27, 2021

Anyone who has used DW cameras is likely aware that if you have any kind of tech support or warranty issue you will need the serial #. There are only two ways I am aware of to obtain the serial #, sticker on the back of the camera or the sticker on the box it came in. Serial # is not retrievable by logging into it and MAC address is a sticker on the camera or via the interface/GUI. The best practice would be to document both the serial # & MAC address before installing but there is only one place that you can see both (the stickers on the camera itself). Just wondering if anyone knows of a way to retrieve this information without having to go through the painful process of removing each camera from the box and then hand writing or typing everything?

(1)
MM
Michael Miller
Jul 28, 2021

** **** **** * ******* ** them? *** ***** ** **** ** scan ** *** *** **** **** to **** ******** **** ******* ****** to **** **.

UI
Undisclosed Integrator #1
Jul 28, 2021

** ***** **** ***** ** * separate ******* *** *** *** & the ** (* ******** ******** ** the ******).

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