We are bidding on a project against an incumbent. I know the customers manager would rather use the incumbent. The customer now emailed us asking us for the exact "specs and brand on both the cameras and NVR".
We are offering Hikvision as well as Avigilon. With avigilon I dont mind giving the exact model as it is hard to price it out. But regarding the Hikvision, I would give the specs, but nervous about the model number as it makes it much easier for him to check exact pricing online (which will bring up all the chinese versions) as well as make it easier for him to go back to the incumbent.
What would you do?