Only John had an opinion as to whether to stay in or get out, but I do understand that nearly everyone will feel it is our decision to make. Well, for better or worse, (better in my opinion) and after a good run and nights sleep, I have made it.
An excerpt from the email I sent to the client reads:
We offered a better, more creative solution that not only accomplished what the Board wanted, but significantly reduced your potential investment. Not only that, but we tested the technology at your site to make sure it would work and to give everyone the peace of mind about an alternative approach. We feel that we have successfully accomplished our commitment to you. We know our products, we stay connected to our industry and are not limited to one or two corporate product lines. We have the freedom to choose from the best available technologies to design a custom fit for our customers needs. We are solution providers, not quote writers.
On all of our proposals, there are but a very few footnotes or "conditions". Item 5, the very last one states: "This document encompasses concepts, ideas and prices discussed with the client to meet certain expectations. It is considered work product of VIALARM Security & Fire and marked "Confidential". This information is not intended for, nor should it be disclosed to parties other than the intended customer."
At this point, as I understand your email, the Board intends to take our work product out to the marketplace. We obviously cannot stop that process. What we are left with is a decision. Do we continue to wait patiently while you solicit bids from other vendors based on our ideas or do we put a voice to our objection? Do we really mean what we say, particularly in print? Yes Sir, we do. This company stands behind what we say, even if it means we occasionally lose a potential customer.
Given all of these considerations, we are withdrawing our proposal; we do however wish you all the best.
To be honest, the second I hit the "send" button, I felt better about things. I just thought some of you might be interested in my solution. Have a great one ladies and gentlemen.