check out this purported actual video intervention/talk down and tell me if you think they can pull this off at scale...
looking forward to the IPVM simulated “hinky” activity to test Deep Sentinel.
one question, how long before they figure out its IPVM?
We bought one and started testing last week.
is DS aware that you are planning to review the product/service?
normally, if I’m not mistaken, you don’t necessarily hide your intentions from a manufacturer, as it allows you to probe the product fully with their engineering staff and ultimately provide the best information to members.
but in this case, where the most shocking (and possibly misleading claims) come from cloud AI and human response, might there be some risk of DS putting extra effort into the monitoring of the IPVM account, as so therefore require a more “under the radar” approach than usual?
Yes, they know. We bought at the normal price and normal means but they sell direct online and we used our real identity.
It's possible, I don't think they could make their AI better for us than others but the human response may be prioritized. Though, with human response, its speed and quality can more easily vary over time than software (i.e., they might be overstaffed today but understaffed in a few months relative to customer base).
We've asked them to not prioritize human response for us. We'll see how the test goes.
Just imagine the millions of crimes that will be prevented with such minimal operator and police intervention. Okay, just kidding.
In a month this guy will be arguing why he has to pay a false alarm fine for a dispatch on a trespassing. report where there was no crime and the yard isn’t properly posted for trespassing.
Hiring question #1 for all monitoring center talk-down operators:
"Can you say the name of our monitoring company without sounding like you have marbles in your mouth?"
There have been many other firms that offer talk down and live monitoring. What's unique here?
Also, could the installer who put that camera in pick up just a little bit more of the sky? Amazon box theieves with jet packs are more common than you would think.
also, the street is crooked, though i suppose it could be the camera...
There have been many other firms that offer talk down and live monitoring. What's unique here?
Agreed, many other firms do those things. What is different with Deep Sentinel (at least their endeavor) is to disrupt the channel, i.e., sell it direct off their website, and have consumers DIY it.
The other technology difference potentially is the use of deep learning, depending on how sophisticated it turns out to be relative to existing approaches.
There have been many other firms that offer talk down and live monitoring.
Talk down and live monitoring in the resedential market? Who would you say is a good example of that?
Threat identified, threat neutralized...
I'm not sure why the skeptical hater talk but I think its actually a good idea and I think it could be a big deal if it works reliably. The hurdle though is the $50/mo but with proper marketing, it could be overcome. The question I have is scalability and/or keeping up with a huge influx of demand if that were to happen and hiring enough humans to physically view the cameras. My main question is "how often will a perp be ignored because all of the humans at D.S. were too busy viewing false alarms?"
Good news is they have Jeff B on their side to help with scalability issues.
I'm not sure why the skeptical hater talk...
did you by any chance watch the video?
ftr, I’m calling BS on DS, with all the regulatory ramifications that entails in the IPVM community :)
after I watched the video, I don’t think there is a way to ensure that the package pirate talk down scenario shown is a likely outcome, even with the amazing capabilities of AI today.
but maybe u or u4 could convince me.
here’s the problem I see: I live at the end of a (one-way;) dead-end street with relatively little sidewalk and street traffic. even so numerous different non-criminal people approach my door over a couple week period, > 25 with > 100 events
me, my wife, kids and kids best friends ~10
mailmen, fed-ex, ups, delivery ~5
housekeeper, lawnmower people, water delivery guy ~6
door knockers religious/non religious ~5
neighbors ~3
so what happens right after you buy the system, are you supposed to take mug shots of everyone who is on a whitelist?
if not, do they try to talk you down you the first time you drive-up? and everybody else?
how long is it going to take to learn what an anomaly at my house looks like, months? in and the meantime?
no way they can afford to have humans looking at multiple clips a day per subscriber, let alone talking to multiple possible perps a day per household.
what do you think?
Im as skeptical as you are about the things you mentioned. There are alot of questions marks. It does appear to be a monumental task ahead of them. If they can pull it off with good consistency, then I could see it being a major disruptor. How they are going to do it, i dont know. If people are paying $50/mo, they are going to want to make sure it works nearly perfect, otherwise you are going to get some very unhappy customers. Honestly, I dont know how they are doing this for just $50/mo
If their tech is similar to some stuff already on the market I believe it is looking for the same person multiple times. We have had communications with a group that uses a solution similar to BriefCam video synopsis to determine and alarm if it sees the "same" person in the scene X times in X amount of time. While I do not know how well it works it is something that they are stating they do and we hope to test out in the future.
...alarm if it sees the "same" person in the scene X times in X amount of time.
so how does it know that my kid’s friend who rides his bike in our neighborhood and sometimes comes to the door is not a package pirate?
does the AI figure out he’s not a threat (somehow) and not alert,
or do the talk down people ask him a question or two the first time, or every time?
That is honestly something I cannot answer. We were looking at the solution for an application that is different than that of a house with small children. I can say that I have a camera covering my driveway and back porch and magically my kids and their friends avoid them at all costs ;-). It is a question that I will raise to the company however, I am willing to be that there is no real way around this, however, I am not a software engineer.
If their tech is similar to some stuff already on the market I believe it is looking for the same person multiple times.
not trying to harass you with questions about someone else’s product, but do you think that means, in the video, that if the package had been delivered earlier, before the first ride-by, then it wouldn’t have alarmed?
Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.
