Subscriber Discussion

Dealer Pricing On Ubiquiti Unifi Switch

KJ
Kenny Johnson
Jul 17, 2017

hello, anyone have a connection to a rep for ubiquiti unifi switches?

we want to change from trendnet poe to unifi poe.

trying to find the best way to buy as a dealer.

JH
John Honovich
Jul 17, 2017
IPVM

Kenny, my understanding is that Ubiquiti sells through distribution only and has no dealer program like traditional security manufacturers do.

Related, on Ubiquiti's website, their 'buy' page is a list of distributors and master resellers.

MM
Michael Miller
Jul 17, 2017

UBNT has a list of 4 master distributors: Ingram Micro, Streakwave, Double Radius and ScanSource.  Most of the time Amazon is within a couple of dollars of these distributors. 

UBNT makes a cost effective product but if you're looking for deep discounts or huge margins you're going to be disappointed. 

Kenny, how do you plan to deploy UNIFI?  Are you going to use Cloud Keys or host your own server? 

JH
Jay Hobdy
Jul 17, 2017
IPVMU Certified

We use Double Radius. Amazon is within a few dollars but we do not really let that phase us. Our switches are bundled into estimates and we sell a solution. We never have customers critique individual prices.

 

We had a client buying all of their own Ubiquiti product and we now do all of their installs and markup the Ubiquiti item by a certain percentage. We do not make a killing but a small profit and the customer is relieved of the hassle. WinWin

MM
Michael Miller
Jul 17, 2017

Jay,

How are you handling warranty issues with UBNT?  They don't have advanced replacement so the customer could be down for a couple of weeks if a switch needs to be RMA'd.  Do you offer an advanced replacement warranty/service option when you sell UBNT gear?

 

Avatar
Tom Stokes
Jul 19, 2017
Ubiquiti Networks

[IPVM Note: Poster is from Ubiquiti]

Michael,

Advance RMA replacement for UniFi networking gear is available as part of the UniFi Elite service detailed here.

As for reliability: We work aggressively to make the hardware as reliable as possible. RMA returns for failures generally get redirected right back to our hardware design teams for failure analysis so we can minimize failures in the first place.

 

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