We had to replace a controller board and the reader was already disconnected by the previous provider. The wires leaving the board/enclosure were green and white, and the wires off the AWID reader were green and white. But the wires coming to the reader were red/black and 2 other colors (not green and white) so we just connected it and figured 50/50 it would work.
It seems to work but certain residents can not get in. The reader seems to beep but the gate will not open. We have not investigated further and will be back out to check the log, see if the cards are in the system etc.
Just wondering if mixing up these connections could cause these random issues.
DoorKing system fwiw