We have deployed Cyberlock in a number of large sites in Australia such as Airports, Schools & Race tracks. The main reasons for the deployments included:
1. Lower cost per door than traditional EAC. You can swap out the existing cylinders in the locksets. No cabling to the door. In a retro fit situation where the facility is vast this saving is substantial.
2. Audit trail was required on the lock cylinder. On one site they had many doors already on a traditional EAC system. The audit trail ability of the traditional system was overcome by using a normal key. So Cyberlock was introduced to ensure there was an audit trail on all doors.
3. Access control on locks that you can put on traditional EACs such as padlocks and cupboard locks.
3. No more expensive re-key costs associated with losing a Masterkey in a system. Like traditional EACs you blacklist the lost key from the software. Someone has to go to the cylinders and touch them with a key that contains the blacklist. If the lost key is presented to the cylinder with the blacklist its programming is wiped. On the Enterprise software you can programme the other keys to virally distribute that blacklist to other cylinders in the installation.
As described above, the Cyberkey system is primarily an 'Offline' access control system where you can restrict end users from using a door based on time of day and day of week parameters, you can also get an audit trail of which doors they have used. These are features a normal masterkeyed system can not give you.
There is a new feature in the system called Flex that allows you to wire up doors making them online and you use cards for these doors. This allows you to use the one software package for online and offline doors. I have not used that feature.
The keys in the system are expensive at around A$100 but it is the key that makes the magic happen. The keys are where the power comes from to operate the lock. These are either battery powered or rechargeable. They are a big key too, like a modern car key.
There is some maintenance that you need to do on the keys and the locks to make sure the contacts are working all the time. It becomes frustrating for customers if they present the key to the lock and it will not make contact. This is primarly on external locks.
We like the product and promote it as a solution to customers. It works well where there is a stable user base that will take care of the keys like a school or utility for example.
Below are some links to blog entries I have made about our experience with Cyberlock: Cyberlock overview, Darwin airport case study, 3G modem to upgrade cyberlocks