@ Undisclosed 5
I am a low overhead contractor, I have been in the security business for over 20 years, I know the business,the clients and the processes for quoting and closing sales. But I can not even fathom HOW you equate low overhead with low quality, that is somewhat of an elitist mis-statement.
I have grown my business on giving my customers concierge level service, my low overhead allows me to offer better pricing and lower labor cost. My average system is Mid level cameras, mostly HIK OEMed equipment, but I have installed full Bosch PTZ systems with fiber backbone out 4 miles(not the cheap stuff)I build custom NVRs and only recently left my elitist approach and started using embedded NVR/DVR systems to capture a niche that I had missed out on. I go up against the larger companies in my market area often, and most of the time I win,
I have the reputation for quality and service
The mentality that someone without a high overhead office and warehouse is a trunk slammer shows how you look down on your competition. Generally as a rule I find that my high overhead competition is quoting the bottom of the barrel prices to compete and make up for their high labor rates.Or I have seen cheap chinese at exorbitant prices, I have high overhead competition that sells DIY labeled equipment with high margins. Overhead does not and will not have an impact on my quality of sale or service.
Every proposal that I send out be it a large commercial system , or a small residential system is line item, I go in with full disclosure and full warranty statements,and feel that anyone that doesn't do this is doing a dis-service to their clients and hiding stuff in their quotes, I have seen it over and over.