Should Warranties Be Cancelled For Non Channel Authorized Sales?

How effective are policies like this?

Access provider Keri Systems warns endusers and non-dealers from buying gear on the internet and will 'void the Keri Systems Warranty' on those products.

Do policies like this work to protect the resell channel? Has a vendor ever denied you tech support or warranty on 'improperly purchased' items?

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*****-*********** ********* ********* ******* ******** ** *** ************** ***** *** **** ***** *** ******.

*'* **** *** * ********:

************* - **** *** **** ****** ******* / *********** *** a ******* **** *** ********** *** *** ** ********** ******* purchase?

*** ************ ****** ** ********** ***** ****** **** **** *** Internet ****, *** *** ********. ****** **** ******* ******* *** there *** *** ********** ** ****** ******** ** **** ***** stupid. **** *** ******** ***** *** **** *** ****** ** necessary.The **** ***** **** ******* ** *** ********** *** ******* is *** ***** *** ********* *** ******** ********* ******* ** this ************ ******.

* ***** ********* **** *********** **** *** ************ *** ****** their ***-**** ********* **** ***.

****** **** ******* ******* *** ***** *** *** ********** ** during ******** ** **** ***** ******.

*** ** ** ****** **** **you ***'* support a product if obtained thru an unauthorized channel, but then in the end provide the necessary support? After a mild haranguing, the manufacturer would make an 'exception' this time because the end-user was apparently unaware. The manufacturer would then obtain he serial/lot info and who the end-user purchased it from. The end-user would be instructed to use an authorized dealer to use from thenceforth on.

***'* **** * **** ** *** ********* ** **** ********:

  • *** ******** ** ***** ******* ** *** * **** **** and *** ******** *** *******.
  • *** ******** ****** ** ***** ******* *** ******** ** *** bothering *** *** ******* *******.
  • *** ********** ****** ** ***** ******* ** ******** **** *** manufacturer ** ********** *** *******, *** ** **** *** ********** corporate ******** **** '******' **.
  • *** ************ ** ***** ******* ** *****'* **** ** ****** shutdown **** ****** **********

***** ***'* ****** *** ******** *********, ******* ** *** ****** gets ***** ***** * ********** ******* **** ******** ****** ***** they ******** *** ** *** ** *** *** ******.

** ***/***/***/***. ** ****** **** *** ******* ** *** **** the ************ **** ****** *** ****** *** **** ****** ***** to **** ** *** ***** ***** *** ************* ****** ***** the ****.

*** ************ ****** ** ********** ***** ****** **** **** *** Internet ****, *** *** ********.

**** ****, *** ******** *** **** **** ** ** **** online ******* **** ***** ***** ** ****, **********, ***., *** are ****** *** ******* *** ********* ******* ******* ******** ******, and **** ******** **** ********* *** *** ** ***** ***** a ********* **** ******.

****, * ***** *** ***'* **** ********, ********** ** **** are ***** ** *** ** ***** *** ***** ** ****, etc.

*******, *** *** ** ** **** *** **** ****** ************ sellers *** **** ************* ********* *** *** ****** ** ***** after.

******** *** ******** ****** ***** ******* ** ****** **** *** original ************ *** ******** ******* *** **** **** ** *** profit ****** ** *****. **** ***** ******** *** ***** *** paying *** ********.

*** ****** * ** ** ******** **** *******'* *** **** to ******* ***** ** *********** *** **** ******* ******** ****** to **** *****.

**** *** **** *** ******** **** **** *** ******* ** is ****** **** ***** ** **** ******* ** *** ***** number ** ******* ** ***** ** ***** ****** ** **-***** cameras *** * **** **** ********* * ***** ********* ** PTZ ******* ***** ********* ** *** ****** ******* ** ***** CE ******* ******* ** * *********** ******. * **** *** people ****** ******* ******* * **** ** ***** **** **** specs ******* ** ****** **** ****'* ** **** ***** *** up ****** *** **** ******** ** ** ****. ** **** shops **** *** ** ***** * ***** ****** ** ******* some *** ****. ***** ** * ******** ** ***** ******* boxes **** ******** **** *** **** ******* ** ** *** next **** *** *** *** *** ******** **** *** *******.

* **** ** ******* **** *** ******** *** **** ** or ***** ****, **** ****** **** ** ***** * ******** lawyers ****** *** ******* ** **** *** ***** ** **** the ****** ** ****** ****** ** **** ** ******* ******* contract.

*******, *****, **** ****** ** **** ***** ** *** *****.

*'* *** *** ****** ** **** ******** *** ****'* *** rigorous *** ************ ** ** ******** / ******** ************ ****** sales.

****'* *** **** *** ** **** **** ******* '** *** root'.

********* *** *** **** **** *** ********* ******** ** ****** punish ** *** **** (*** *** **** *********** ****** ************ product) ** ****** *** ********** ****** (** ********** ******** **** by ************ ****).

"** ****** *** ********** ****** "

***'** ********** **** * *** **** ** **** ******* ** selling ******* ************. *** *********** **** ********* **** ****** ** end *****, *** *** *** **** ****** **** ** **** you *** * "******" *** ** ****** **** * *** operating * *******. ** ******* *** ********** ******* **** *** distributor, ***** ********** ** * **** ** ** **%, *** all ****** *** ****-*******. **** ****** *** ** *****, ** support *****, ** *****-** **** *** ******* *** ** *****. Because ****'** *** ******* ********* ** ******** **** ** *** overhead ** * **** **********, **** *** **** ***** *****. End-users *** ***** ****** ******, *** **** ** *** **** item **** ***** ****** ** **% **** (******* ** *** cost ** ************). ** ** ****** **** *** ***** ** the ***** **** ***** ******** ******, ** ***** **** *** dealer ** ****** ** *** **** ***.

** *** ** ** ***** ***** *** **** ********** *** you *** ****** ****** **** *****/***** ***********. *** ****** *** easiest ******** ** ** **** * "** *** *****" ******, for **** ****** ************* ***** ****** ****-******* ******** ***'* ****** to *** **** *******, *** **** *** ****** ** **** headaches. ****** **** *** ** ******* *** ******* * *** policy ** ****** **** ****, **** **** *** ***** ***** illegitimate *** ***********. **** **** ***** **** ***** ****** * solid ******** ** *** ********, ***** ***** *** *** **** is ****** ******* ***** ** * **** ********** **** *********** an ****** ********. ****/** *** ****** ***** ** ** ********, how **** *** ******** **** ** *** *** ****?

****** *** ********** **** ******** (* *** ********* * ******* buying ******* ************), ***** * ***** ** ******.

*** ******* * **** **** ** **** ** ************* ******** back **** ******** *** ******** **** *** ********* ***********.

***'* *** *** **** **********.***, *** **** ******* **** *******. The ************ ** **** ****** *** *** * ****** **** CrappyCCTV.com, ***** *** ****** ** / *** ******* *** ***** that **** ** *******. *** ************ *** **** ***** ******* not ** **** ******* ** ******** ** *** ****** ****** CrappyCCTV.com

* ** ****** ****'* * ******* ******** **** ****** ******** it ** ********* *** ***** ********* *** ****. ***/**?

"*** ************ ** **** ****** *** *** * ****** **** CrappyCCTV.com,"

**** *** **** **** **** **** **** ** *****. *** can **** **** ******** ********* ********** ***** ***** ** **** distributor (******** *** ***'* **** ***** *******) **** ******* ************ re-worded. **** ** ***** ******** **** ****** *** *-******* **** for ****, ** *** *** **** **** *** *********** ** your ******* ***** *** ****** ** ****** ****.

**** ************ (*** **** *'** ****** ****) **** ** ***** requests ** **** ********** ******** *** ** ******* *-********, *** it **** ***** **** *** **** ** **-****** **** ***** once * ****.

*** ******* ******** ** ** ***** ** *******, ***. ****** alerts ** ******* *** ******* ******** ** **** ******** ** part ****** ******* ** *** ********. *****, **** **** **** of ********** *** *********, ** **** *******. ****'* **** ***** the ****** ****** *******.

* ***** * ****** ****** ** *******. * ***** *** combination ** *** *** ** ***** ******* ** ***** **** the ******* '** *** ******.'

"*** *** **** **** ******** ********* ********** ***** ***** ** each *********** (******** *** ***'* **** ***** *******) **** ******* descriptions **-******. **** ** ***** ******** **** ****** *** *-******* word *** ****, ** *** *** **** **** *** *********** of **** ******* ***** *** ****** ** ****** ****."

*** **** ****** * ******* *** **. * **** ******** that **** *****-********* ******* ****** **** ** ***** ********-********* *******.

*** * ***** ******** *********** **** "**" ** ***** ****** item ****** (**: **-*******). * **** ******* ***** ******** *********** often ***** *** **** **** ** "**-**-*******". **** **** *** same ****** **********, ********** ** ** *********.

****** *** ******** **** **!

******* ** *****'* *********** **********:

***** ********** **** ***** ********* ******** ******* ********** ************ *** has ***** **** ***** ******** ** *** *-******** ******* *********. Any ********** ** ***** ******* *** ** ************ ******, ********* unauthorized ***********, ******* (******** *** *** ******* **, *** *****) and ***.would *** ** ************ ** ***** ********** *** ********* ** ******* *** *****-**** ******** ** ******* from Dahua Technology. www.aliexpress.com www.ebay.com www.emimikos.gr www.dahua.gr Dahua Technology reserves the rights to lodge a claim against those who infringe its legal rights. Please contact Dahua Technology at overseas@dahutech.com should you have any questions.

****, **** *** *** **** ***** ******* *** **** ********, have *** *** ***** ** ******* **** ******** *** *** support *****? **** *** *** ** ***'* ***? ***** **** don't **** **** *** ******* ******** ******* ****? ** **** do *'* **** *** **** * ***** ******** ** ***...

@*****, ** * **** (****** *****) ***** ******* ******* ** regionally **** **** **** ********** *** ***-********** ********, *** *** manufacturer **** **** ** *** ******# **** *** ************?

**** ** *** ***** *** **** *******, *** ******** *** handled *********** **** * ******* *** ****, ******* **** **** we *** ********** ******, ** **** ****** ******.

*******, ******** ** ************ ************* **** ****, ** *** ** idea / ******* ** *** *** ******* ** * ******* customer. ****, * *******, ** *** ******** ********* ********* ** the ** ***** **** **** ***** / *******, ***. ******* by ***** *** / **-********.

** **** **** ******** ** ***** ** ** ***'* *** their ******* *******. **'** *** ** **** ** ******* ********. They *** **** ***** ***** ** ***** **'** ****** ***** product **** *** **** ***** ******* *** *** ******* ** being ************.


**** *** **** ****** *** *** ***** **** ***** *** that * ******* *** ******* * ***** ***** ** *** products **** *** ****** **** ******* *** ***** *******, *** company **** *** ****** ******* ****** **** **** ********** ******* protecting *** ******** ****.

** ***** ** ***** **** ** *** ****** **** ***** shop ** **** *** *** ******* ***** ******** ***** *** each ******. *** ***** ** ***** ** *** ******* ** hard ** **** ** *** ******** *******. ****** ****** ****** for ********** ******* & ******** *** ***** ****** ** ***** so ****** ******* ***** ** ******** ***** **** ****** *** made ***** **** ******* *******.
** *** ***** **** * **** **** ** ***** * German ******** ***** *** *** **** ****** ** **** *** unknown *** ** *** **** **** ******* ********, ** ** worth *********** ****** ** ****?

**** ********** **** *** **** ** ******* ******** ******. **'* common ** ******** *********** *** ********** *** "**** ***" *****/***** equipment, *******, ****** ********* *** **** ****** ********. ******** **** equipment ************* **** **** ** *** **** ********* ******** ** so-called "**** ******" ********.

**** ** * ***** **** ******, *** *******: "****** ***, Inc., ** *** ********** ******, **** *** ****** *** ******* that ** *** ** ********** ******** ******* *** **** ******* an ********** ****** *** ******. ** ***** *****, ***** **** be ** ********** ****** ******* ***** *** ************ *** **** market ********. ** **** * ****, *** **** **** ****** the ******* ** *** ****** ** ***** ** *** ********* for ************ ****** *******."

** ***** **** ** **** ****** ** ******** ** ********* warning **** **** **** *** ******* ************ *****, *** ** far ** *******, ********* ** *********, ***** **** ******** ***** enforced.

*****,is ** ****** **** * ***** ** ******* *** *******? It's certainly easy to see how even if the policy was originally implemented with a eye towards strict compliance, that this bluster might quickly erode when presented with real flesh-and-blood customers. The fact is that the authorized dealer has only limited and indirect visibility into these cases to know whether the enforcement is actually occurring.

*** ***** ** **** ******* ****** ****** ******. ** ******* them ********, **** **** ****** ***** *** * ******* ********** of ****. * ***** **** **** ** ************ **** ****...

******, ******-*****. *** ****** ********** ****(**** *******), ******** ** ** ********* ** *** ***-****, *** bcc ** *** ******, *** ** ***** ** *** *** really ******** **** ******** ******** ** ****, *******:

** **** **** **** ** *** ********* ********* ****** *** pitch *** (*** **) ** *** ******:

**** ******* ******** *** **** ******* * ******* ** ********** dealers. ** ******** ** *****highly ******* in security systems installation, they also provide a valuable ******* to the customer by being readily ********* to answer questions, provide ******* for hardware and software questions, or ****************** ********. ***** ******** *** ***** *** ********* **** ** Internet-based ******.

*** ******* *** ***** ** ******'* **** **** ** *** dealers, ** ** ****:

******* ** ******** ** **********************-***** *************** ******* ******** ** *** ********. **** ******* ******** **** many ******** ********* ** *** ***** ******** *** ***** ********** with ****** ******** ******** **** *** ********.Please *** ******* when selecting your source for Keri Systems.

***** ***** ** ***** ** ** *****'* *** *** **** that ***** **no ********** guidance given.

*** *'* * ******** ******* **** **** ***** * *****? Are*********** ***** ***** ************? **,only ************ ones. And though "many Internet Resellers do not fully disclose the risks", that implies that there are many *** **. So general caution is advised. No list of unauthorized websites (like Dahua) or reseller names, no internal number to call to find out, no given way to tell waranteed product apart, etc. All consistent with a policy that is most likely, loosely enforced.

** **** ** *** **? *** *** *** ******** ******, "Is *** ******** ** **** ****?" :(

** *******, ** ** ******* *** *********, *** ******* ** need * ********* ** ********** ********* ******* *** ************ ******** channel ***** *** ***** *** ** ****/******* ** ********** ** be ** ******* *****, *** ** ********* ********* ** **** legitimate ******** ***** *** ******** *** ******** ********** **** ***** begin ******** **** *** *** ********* ** ********* *** *********** resellers. ** ***** ********* ******* *** **** *** ********** *** offer ** ********** *** ********* ** ** **** ********-*******.

****** ********

**** *********, *********

**** *******, ***.

****** *** ******* **, ******.

**** *******, ** ***, *** *** **** ** *** ***** a '***** ***********' ******* **** **** *** ********?

********, ***** **** ****** ** **** *** ****** ***** ** the ******** ******** ** ****** **** ** ***** *** ******, there ** **** ****** ** *** ** **** * ***** standpoint ***** ** *********-** ***** ****. *** **** ****** ** to ****** *********** ********* **** ** ******** **** ** **** sure **** *** ********** **** ** ********** ******, ***** *** statement ** *** *** ****.

*** *** ******** *** **** '****' ******* ** ***** ****? Do *** ****** *** ********** **** **** ********** ******* ********* unauthorized *****, ** ** *** ******* **** *** **** ***-*****?

********** ** *****, *** ******** *** * ***. *********** *** low ***** ******** ****** ******* *** ********** ******** *** ***** to ********* ****'* ***********. * ****** **** ***** ** *** same *** ***** ************* ** ******** ********.

*** ******** ***** **** ***** ** ******** ************ *** ******* is ***** *** ******* ** ***** ********. ** *** *** the ********** ******** *** ********* ****** **** ** **** *** have * ****** ******* **** **** *******. *'* *** **** of *** *** ** ******* *** ********* ** ****** *** Australia ** *** ***** ********* *** *** **** *** **** imports ** ********** ******* ** *** ****** ********* ** ******* at *** ********* **** ** *** **********.