I am looking for a solution for a request I have from a customer. I'm hoping someone can point me in the right direction. Here is the scenerio:
The customer ships products from a small shipping center. They sometimes have complaints from customers who say they didn't receive an order in full. They currently have no way to prove otherwise, even if they are pretty certain the customer may be wrong. To that end, they would like me to provide a system that would offer video/photo proof of what was included in each shipment. It's not the recording that's a problem. Any decent camera can do that, but it's the tracking and recall that is needed. How can they recall this info. quickly and on the fly? Their products are bar coded so if there were some way to scan the products as they are packaged and have that code watermarked onto the video or saved by the order number - that would be ideal.
Are there any POS, camera or inventory systems that can do this effectively? Two days of googling and contacting my normal suppliers has yielded 0 results.