Camera Calculator V3 Need Help? Ask Here
We are making this a 'sticky' at the top of the discussions to help anyone using the Camera Calculator. This is for the new V3 calculator (feature overview here) and replaces the old discussion thread for the V2 calculator that had 170+ comments.
Just ask your question in the comments.
Related, here is our tutorial video for the Calculator below:
Again, need help, have a suggestion, just ask in the comments.
Good day, i cannot connect on camera Calculator. i am logged in but it says server not found ?
Hi ,
we cannot connect to the IPVM tool .
Link is offline (DNS)
The DNS issue should be resolved, we have verified by proxy and through manual VPN connection testing from US West Coast, London, Montreal, Sydney, Japan, Singapore, Hong Kong , Dubai, Belgium, Switzerland, and Norway.
If anyone continues to have issues please reach out to support@ipvm.com
There is an error in the IPVM listing for the Interlogix TVF-310x series cameras where they are listed as 180 degree cameras rather than 360. This is reflected on the map with the wrong FOV. I had to put in an Axis 360 on the map to get the correct fov but that means the camera model listed in the exported report is wrong now.
Hi There,
I am plotting a new project on Camera Calculator V3 but cannot see any blind spot calculation for the Hikvision DS2CD6924FIS 180° camera? The statement onscreen is 'HFoV must be lower than 180 to enable blindspot preview' - is this a camera issue or a software issue? Could really do with this information wrt blind spot at 'x'm mounting height? In advance many thanks.
Best regards,
Andy
Good day John,
On the camera calculator is there a way to get a BOQ on the projects a person created?
How do I reorder cameras? I have 8 cameras and when I went to export it changed the order and put camera #7 as the first camera and camera #8 in third spot.
The zoom level appears to not allow us to get close enough to prints when imported. Here is an example. This is as close to the print as I can get.
Hi People, Iam new in IPVM, Iam doing some tests using the calculator and the projects that I´ve created are becoming without name and cameras. Any idea?
Hi There, any chance of making the zoom in/out more graduated? I.e. x2, x3, x4 etc.? Whilst it's a great feature, you can end up too close or too far away with just a single click of the '+' or'-'. Many thanks.
The GeoVision FER5701 only has 180° option. Can you add the 360° similar to the FER5700?
Thanks
Hi all,
Couple of questions, both probably asked before but here goes:
1. Is there a way to remove all IPVM branding for integration into our own reports? This would be during export.
With Photoshop, Acrobat and Word I can do what I want but it takes time.
2. Is it on the roadmap to allow the use of a custom image in the Simulated Person section? I would like to do some vehicle mockups in particular.
Thanks!
I am unable to see the floor plan using any of the supported formats.
It looks as though even here I can't successfully load .PNG images to show the issue.
Hi There,
Having some issues with the 'Simulated Person' images, specifically the right hand image representing a person with or without IR. On my latest plans I have existing and new cameras mapped, and done with different fill colours. The weird thing is that a few of the existing cameras (coloured green) show 'with IR' but the rest show 'without IR' when producing a power point, PDF or word export.
This is in spite of the fact that I have gone to every cameras & changed them all to 'with IR' & even tried locking the camera - nothing seems to work. Any ideas?
Many thanks.
Good evening gents (GMT+1 here :) )
English is not my mother tongue so please be indulgent...
I have two problems with pdf floor plans:
1- typically, when importing a first floor plan (let's stay floor -1), when I want to import another plan (floor 0), the second plan is locked on previous one. So far, when working on multiples floors, I had to create one project per floor.
2- unless I'm wrong, I haven't find so far the weigth limit of a pdf. I've worked today on a 1,44MB plan but the other plan weighing 2,48MB is not loaded despite having the 3 green "v".
Additionnal question, can you extract a list of all cameras used for a project?
Thx for your answer!
I like the new multi-head functionality. That was always a sore spot. I did notice an error in the Avigilon H4A multi-heads in that the 360 4K model is showing views utilizing a 4 mm lens as 70 degrees. On the Avigilon spec sheet for the 4K models 4mm is 101 degrees. The imager size is different on the 4K than the 5 megapixel and 3 megapixel units.

Hello UD#28
I've updated the HFOV to the 101 viewing angle. I apologize for the inconvenience. Please let me know if you have any questions, you can feel free to reach out to me at adam@ipvm.com
Is there a way to filter cameras by storage supported (SD card, NVR, NFS, SMB..ie)?

UD#19 You can use our camera finder tool to search if your model has an option for on-board storage. At this time we don't have any more advanced data available. Please see the below image. Let me know if you have any more questions at adam@ipvm.com
Thoughts on when the Varifocal lens adjustment will be added to the P3715 camera?
Thanks

Good Afternoon Robert,
Looks like we had a bug and the values were removed. I've gone ahead and fixed that camera for you.
The Open Eye OE-C7098-AWR is not listed as having an IR illuminator in the Calculator when in fact it has a 50m IR. Can this be corrected?

Hi Pamela,
This has been corrected. Thank you for bringing it to our attention.
Hi John,
Any chance of adding the Hikvision DS-2PT3306IZ please?
Many thanks.

HI UD29,
DS-2PT3306IZ has been added into the calculator. Please let me know if you have any questions or need more cameras added you can message me at Adam@ipvm.com
When exporting is there a way to have the Description/notes show up in the export. We are hoping to add more information to the file sent to the customer, such as IP, address, etc.
Hi IPVM,
I'm having difficulty adding a floor plan to a print. Every time I add a floor plan I get the faint white outline of the page - even if I isolate the plan in photoshop. I have tried uploading in several of the accepted formats.
Thanks in advance.
Is there a way to show the camera name or number on the calculator at all times vs hovering over the camera icon?
Greetings - can you please add the following analog cams to the Calculator?
Hanwha HCP-7010RA, HCP-7020RA, HCP-7030RA, HCP-7070RA

Hi Lynn,
I just responded to your email with the instructions on how to view the EOL models listed in the calculator. If you have any additional camera requests please let me know at Adam@ipvm.com
Hello
When scrolling in/out textboxes changes font size, leaving me with a lot of different text sizes regarding which zoom level applied when typing the text.
Is it my browser or are other seeing this?
/Lasse
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