Subscriber Discussion

Call-For-Aid Recommendation For Large Apartment Building

We have a customer with a 150 unit apartment building. They have a traditional Call for aid system now which notifies the office of a cord pull and they look at a panel of indicators to determine which apartment initiated the call. For insurance reasons they want to be out of the loop for these calls. They want a monitoring company to call the apartment to ask if there is an emergency and determine what action to take without involving the building management. We would normally use an addressable fire panel to accomplish the reporting of the unit number to a central station but I cannot find a monitoring company that would go beyond a call list and/or alert authorities. Is anyone familiar with a specialized monitoring company for this?

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