We currently have our business liability insurance (and vehicle insurance) provided by a local company. When we are audited they talk about how they don't understand our business well enough and have no other accounts like ours. We stopped providing FACP services at their request because they explained it was too great a liability. I feel we are paying a higher premium as a result of their unfamiliarity with our industry and the services we provide.
Does anyone know of insurance companies that specialize or at least know our industry? Or are others in the same situation?