Subscriber Discussion

Building Trends That Affect Security - What Innovations Can We Deploy?

UI
Undisclosed Integrator #1
Nov 13, 2017

Traditional office buildings had a boring reception area that was dead space.

On the back of cafe culture, co-working, collaborative and agile workspaces, there is a growing trend to revitalise building lobbies and make them more vibrant and energetic.

We have been working some developers who want to create a real buzz in their reception areas, some just open to a Starbucks operation and others a full co-working set up.

The biggest challenge is that all this is happening in an "unsecured/public" side.

On one hand we want to promote a welcoming environment where you can just walk in, sit down and start working / chatting.

On the other hand, we have a duty of care to keep everyone in these areas safe.

 

Recently, several high end jewellery and retail outlets have been raided by aggressive thieves on scooters/mopeds. Thieves have been known to ride down a street and snatch a handbag or mobile from someone talking on their phone.

More recently robbers have brazenly walked into a coffee shop and snatched a laptop from someone working away.

 

If it's so easy then the lobbies we are creating will eventually meet a similar fate.(I guess hotel lobbies, casinos and airport check in areas have the same problems - maybe I am worrying too much)

 

What ideas or suggestions do you have for spaces like this?

 

Jason.

Avatar
Michael Silva
Nov 14, 2017
Silva Consultants

A open work environment is inherently less secure than one than that has "concentric circles of protection". People who design buildings that are completely open and then expect them to be as secure as traditional buildings are likely to be disappointed. When you create an indoor environment that feels like you are a street side cafe in Italy, don't be surprised if you see the same types of crimes as you would on the street.

 

When a facility has open workstations, we always suggest that an anchor be installed to permit laptop owners to tether their computer using a locking cable if they wish. This will prevent many of the "grab and run" thefts that you describe. 

 

(1)
Avatar
Michael Silva
Nov 14, 2017
Silva Consultants

Thieves have been known to ride down a street and snatch a handbag or mobile from someone talking on their phone.

One of my clients is a corporate security director responsible for multiple sites throughout the United States and Canada. One afternoon, he was visiting one of his sites in Manhattan and was about to head back to the corporate office in Chicago where he was based. The manager of the Manhattan office asked him if he would be willing to take some urine samples with him back to the HR Department at corporate for drug testing. He had a couple of job vacancies and needed to expedite the testing process so he could fill some important positions ASAP. 

The security director reluctantly agreed. The samples were put in a shopping bag from the high-end retailer Cartier that just happened to be lying around. As the security director was walking back to his hotel with the bag in hand, a thief ran beside him, wrestled the Cartier bag from his hand, and then sprinted off into the crowd.

I can only imagine the look on the thief's face when he discovered what he had actually stolen. 

(8)
UM
Undisclosed Manufacturer #2
Nov 14, 2017
Maybe it was an inside job... The thief wanted to get back his evidence of a piss poor sample... :)
(4)
New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions