Bosch BVMS No Longer Providing 1yr SMA For New Software Sales. No SMA No Support.

Undisclosed Integrator #1

Dear Valued Customer:At Bosch, we are committed to total customer satisfaction through products,service and support. In order to maintain high levels of service and support,we regularly review and update our offerings in this area. As a result, we areintroducing a change to our Software Maintenance Agreements (SMA) for theBosch Video Management System (BVMS), Access Management...

********** ******, *** *** soon-to-be ******** *********** ********.***** we **** ********** ******** a **** ***-**** *** with *** ******** ******* software *********, ** *** not **** ******** *** customers ** ***** ******. This *** ******** ** customers ******* ******* ******* the ************* **** ******* critical ****** **** ********* and * *********** ******** inBosch ********* ********* ** support ***** *******. ** prevent **** *************, ***** will ** ****** ******* the **** ***-**** ***.********* August *, ****, ** will ***** *** ******* for ******** ********************* – Assurance ** *** ********* PRO. ********* ** *************** included ******* ********** *****. It ****** ****** ** training,Knowledge **** ********, *** hotfixes. ********* *** ** designed ********* **** *********' satisfaction ** ******* **** current ** *** ************** and ******* ** ****** optimal *********** *** ********** uptime.The ****** *** *** Assurance *** *** **** reduced **** **% ** thesoftware ******* *** ** 12% ** *** ******** license ***.******* ** *** two *** ********* *** below. ****** **** **** beginningJanuary *, ****, * valid ********* *** *** will ** ******** ** order ******** ***** ********* Support ** ***** ** email *** ********* ******* tothese ******** *********.******** **************** 22, ******** * ** 2Assurance ** ********* *********** and ******** ********* **********, and ****** ** ******** ◼ ◼****** ***************** *** beordered ** ** **** yearsafter * ******* ******◼*****-**** technical ******* *** ***** orphoneAvailable **** *** ****** after *****************◼**** ******** *********** in *****************◼***** ********** ******* in *****************◼********** ******* ******** – ◼** ********** **** understanding ** ***** ******* to *** *** *********.**** will ****** ** ** spend **** **** ** customer ********, *************** *****, and ********** ******* *** with * ****** *** reliable **************.*** **** ******* or ********* ** *** new *** *********, ****** contact ********* ***** **************. Thank *** *** **** support *** *****************!**** *******,***** Security *** ****** *******

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John Honovich

IPVM | 08/06/20 12:21pm

*** **** ****? * am ******* *** ***.

* ** ****** ** understand *** *********. *** does ******** *** ***** year ** *** **** to ***** "********* ******* ******* ******* the ****** ******* **** prevent ******** ****** **** occurring *** * *********** increase ******* ********* ********* to ******* ***** *******"? Am * ******* *********?

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Undisclosed Integrator #1

In reply to John Honovich | 08/06/20 12:35pm

***** *'* * *** only *** **** *** bug ***** ** ********* that *** ****** ** software ***********. *** ***** like * **** * mistake *** *** *** end **** **** **** to *** ** ** correct **. ** ***** would ** ****** ** Bosch ***** ***** ** making ******* *** *** out ** *** ******** market. ** *** ******** to ******* **** ** a **** ****. ********* by ****** *** **** nothing *** **** **** read ** *****.

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Undisclosed Integrator #2

In reply to Undisclosed Integrator #1 | 08/06/20 08:07am

***** ** ** **** thing ** *** **** software.(*** ****: **** ******* was ******* ** ***** Heinemeier ******* *** ******** the *** ********* **** IPVM's ******* ** ***** on.)

******** ** *** **** complicated **** ** *******. You're ********* ********* (*********, *** ********, **** you) * *** ** space ******* **** *** ground **. ********* *** can **** ** ****** by ***** ***** ******** else ****, *** **** you **** ** ***** about ******* **** **** a *******. *** *** or *******, ***'** ***** to **** ****.

**** ** ***** ** fixing ****, **** ** mind **** **** ** a ********, *** **** they ** ****, *** money ***** ** **** out. **** ********* *** afford ** **** **** updates, **** ***'*.

**** **********: **** ** be * ******** *** who *** ******* ******* by ********* *** ****'* understand **** * *** doing.

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Undisclosed Integrator #1

In reply to Undisclosed Integrator #2 | 08/06/20 07:44pm

* ********** ****. * also ********** * *** is * **** *** to **** **** ********* always **** *** **** up ** **** ********. Here ** **** ** concern **** **. ** i **** * ******, NVR ** **** ******* hardware *****. *** ********* could ** ***** ******** however *** ***** * go **** ******* ** get * *** ** get *** ********* ******** if ** ******** *****'* have * ***.

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Undisclosed Integrator #2

08/06/20 03:25pm

***, ******* **** *** both ** ***** ****** with ******** ****** *** last **** ** ***. I ****** ** **'* a ****** ** *** lesser-used ***'* ********** ** survive.

** ****** ********* *** year ** **** *** is **** ***** **** you ***** ***** **. It's ****** ******* *** ************* ******* **** *** money. *** *** **** keep *** * **** SMA *** **** **** the ***** *** *** products ******? ******* ****'* all ****'** *****. *** SMA *** ***** **** for *** ****, ** was **** ******** ** the ******** *****. *** they're ******* *** ******, but ********* ** ** it ***** **** *** product ***** ***'* ********. Why *** **** ***** that ***** *** **** the *** **** ** SMA?

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Discussion	Posts	Latest
3xlogic NVR And General Product Info (3) Started by Undisclosed End User #1	3	less than a minute by randy johnson
New Network I/O Device (1) Started by Claude Bernard	1	less than a minute by Claude Bernard
64% Of Salespeople Says They Are A-Players - What Actually Makes An A-Player? (11) Started by John Honovich	11	about 3 hours by Undisclosed Manufacturer #8
VMS Platform (~$50 Mark) That Can Be Installed On Our Own Hardware Or... Embedded With Remote Support? (11) Started by Matt Barber	11	less than a minute by John Honovich
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Discussion

Posts

Latest

3xlogic NVR And General Product Info (3)

Started by Undisclosed End User #1

less than a minute by randy johnson

New

Network I/O Device (1)

Started by Claude Bernard

less than a minute by Claude Bernard

64% Of Salespeople Says They Are A-Players - What Actually Makes An A-Player? (11)

Started by John Honovich