Support Services Group | 10/19/18 06:42am
Historically in the US, millions of customers of remote-monitored private property alarm systems, both commercial and residential, expected and received on-site emergency police response when their monitoring provider, like ADT or Monitonics, called for help. Not true today--- millions still expect emergency response, but DO NOT receive it. Property protection has a much lower priority than people protection. Monitoring firms have lost credibility with law enforcement due to decades of near total error, false alarms. Today, if a 911 type event is not witnessed, the call for help is generally considered a nuisance call, with low or no priority. Expensive remote monitored property alarm security is reduced to deterrence via signs and decals.
The need for protection of people and property is global in size and as old as civilization itself. The evolution of time, technology, legislation and politics is constantly changing the norms. It can be dissected into thousands of inter-related small and large business opportunities, such as ADT, thousands of local dealers, AI-Artificial Intelligence, Allied Universal, EM24, Amazon and all franchising, technology and operational newcomers.
However this IPVM post is focused on private response to remote monitored private property deterrent alarm systems…. a substitute for rapidly diminishing police response. Millions of existing and future customers will pay for “reaction-to-the-action”. Plus lots of new services can be added for fee. Without on-site response the traditional market value of RMR can plummet. Uber type drive-by, or drone observation, or armed retired cop, or ??? Or maybe just better onsite technology and monitoring center interaction that eliminates the element of doubt, thus no need for alternate site response?? Or maybe all of the above??
What do you think….