A sister branch of ours had a prospect they were chasing and had bids in to a customer with a prime and alternate manufacturer product. The customer is an IT support company not a security company. After they spent a few weeks on it and both manufacturer options doing demos for the customer, they found out that Avigilon sold them direct at 50% off MSRP.
They confirmed this with an Avigilon rep who was surprised they found out and was told they would do it again if need be.
Has anyone else experienced this tactic?