Better To Be A Smaller Or Bigger Integrator?

Note: To be clear, this is intended for discussions on pros and cons, not to be advocate a single answer.

This was prompted by To Hire Additional Techs Or Not To Hire........ where one respondent suggested:

On your next few jobs, increase your labor rate by 10-15%. Can you make more money with the same crew? Can you find customers that are less price sensitive, and thereby hopefully move you into a slightly higher caliber of work.

Generally speaking, I would prefer to keep employee count as low as reasonably possible.

I see the upside of being small as adding more employees adds complexity, cost, risk. However, there are upsides to being bigger such as: less dependence on a single or few people, more expertise within the company, better able to do larger, more complex projects, etc.

Where do you to stand on this?

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