Subscriber Discussion

Axis PTZ "Zoom To Window" Function Not Working In Avigilon ACC7

EL
Eric Lom
Feb 04, 2020

We have a few Axis PTZs connected to our ACC7 VMS as ONVIF cams. For the most part, the functionalities come through just fine. However, what I'll call the "zoom to window" functionality is missing. This Axis functionality allows the operator to center the pointer on a location of interest, and then scroll the mouse wheel to determine how far the camera should zoom in. I know Avigilon is known for this sort of thing, but I'm wondering if there is an easy fix that I'm missing. Any help would be appreciated.

MM
Michael Miller
Feb 04, 2020

*** ********** **** **** *******.

(1)
(1)
EL
Eric Lom
Feb 04, 2020

****** *** *** *****. ** ******** tried **** *****, *** **** ******* against ** ** ******** ******* ** would **** ***** ***************, **** *** presets *** *** ******* ** ********* a "****" ******** ** *** ***. :)

MM
Michael Miller
Feb 04, 2020

***... *** **** *** ** *** plugged ** *** ******* ** * can't **** **** ******. *** * remember ** ****** *** **** ******** as ********'* *** ******. ***** ** center *****, ***** ****** *** **** and *** ** ****. ***** *** do *** ****? *** *** ******* the ****** ********?

MM
Michael Miller
Feb 04, 2020

*** *** **** ****** ********* *** I **** *** **** *** ******* options ** ********. ***** ** ****** image, ***** ****** *** **** *** box ** ****. *** **** ***** is *** **** ** **** **** you *** *** ***** *****.

EL
Eric Lom
Feb 05, 2020

**** ** * *****-*, ********* ** an ***** ****** ** *** * (7.4.2.2) ******* *** ****** ********. * disconnected *** *********** ** ** **** cam. ** *** *****, *** *** zoom *** ******-**-***** ************* **** **** great. *******, *** ******* ** **** when ********* ** ** **** ****** is **** *** *** *******. ** particular, *** ******* ** *** * "home" ******** ***** ** *********, ***** is ********* ** *** **********.

(1)
MM
Michael Miller
Feb 05, 2020

* *** ****** *** ******* *** I ***'* *** *** **** ******.

EL
Eric Lom
Feb 05, 2020

****** *** **** ****** ** ****! Much ***********.

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