UPDATE: Genetec: We Do NOT Support Avigilon
A member asked:
"At least 5 major customers looking to do major projects in the last 6 months have stated that Avigilon representative told them that Genetec was a much more expensive solution, with Avigilon having the same if not more functionality for a "one-time" cost?
Avigilon also focuses on Genetec's service maintenance (SMA), telling potentials that there is never an SMA with Avigilon. I've had potentials go as far as to tell me they would get free upgrades as new service releases came out. Have you heard this in other markets?
Finally, Is it a fact or myth that Avigilon's VMS works better with it's own hardware despite notating on their website that they integrate with all camera manufacturers."
As background, we have in depth test reports for both VMSes: Testing Avigilon ControlCenter VMS and Testing Genetec Security Center.
Let's answer those and break down the pros and cons of Avigilon vs Genetec.