ASSA Motorized Push Bar Constantly Re-Opening Itself And Motor Running

A customer has an exisitng ASSA motorized push bar. They are complaining that during the hours that it is open, it is constantly re-unlocking itself. (You hear the motor running) This happens probably at least once or twice an hour.

It is a double door, one door does it, the other doest. One thing I noticed that the door that does it, has a feature that if I force the push bar out (to lock it) it will automatically unlock itself. The other door does not do that.

Any suggetions?

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