Member Discussion

As An Integrator, If A Customer Requests Something Wrong, Should You Walk Away From The Sale?

As an integrator, if you tell the customer what they should do , and what is the right thing to do , should you just walk away from the sale if the customer request something different. And just let someone else make the money ?

NOTICE: This comment was moved from an existing discussion: No Blackbody Mistake, Half Million Dollar, Hikvision Fever Camera System In Georgia

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****, ******! **** ********. I **** **** *** own ***** ** ****** can *******. * **** add ** ******** *****.

****** “*****”? *******, *********** or ******* **** *******?

** **** ****:** ********* *******, **** Million ******, ********* ***** Camera ****** ** *******, ***** *** ***** the ********** ** ****** from, **** ** *** do?

********* *** ******* . Lets *** , ******* manufacturer ********* ************.

**** * *** ** integrator * ***'* **** count *** ***** **** I *** ***** *** cameras ** ****** *****, put ******* ** ******* poles ******* ***** ********, etc. ** ******** *** in *** **** ** St. *****, **** ****** what * ****** ******* access *******, **** ****** to *** * ****** to **** *** ***** to **** *********** ****** the ******. ***** **** integrators **** ***** ** it *** * ***** would.

* ***** **** **** away **** ********* **** unrealistic ************. *** **** times ** *** ****, the ***** *** **** this ****** ****** ******* on *** ***** ***** 160 **** **** ***** catch ******* ******? ****, I *** ** ********** in *** **** *****, we *** **** **** than ** ***** ******. I ******* ****** *** different ** * *** economy, *** **** *** up **** ****.

****'* * ******* **** apparent "****" *** "****" ways... * **** *********** who **** ** **** on *** *** ** another. **** ** **** anyways.

*** **** *** ************* more ********** ******** ** towards ********* ********* **** questions ****:

**** ***** **** ******** different *** **** ********** customer? **** ***** ** valuable *** **** ********** customer? *** **** ** matter *** **** ********** customer?

*** ***** *** ** quite ******* - **** to **** *** **** whatever ** *****. ************ - **** *** ****, some ***** *** *****? *Sarcasm*

*******, *** **** **** is ******* * *********** of ****** *** ******** in * *** "******* works *** ****** ***** why". * ***** ****** to ** ******, *** that's ** ******** ************.

**

* *** ******* ***** touch ** ****, *** there ** * *********** and *********** ********** ******* a ******** ****** *** something **** ** *****/*********/***'* work ** **** ****** and * ******** ****** for ********* **** ** illegal/immoral ** *********.

**** * *** ** integrator, ** * ******** had ***** *** **** wanted ** ***** ** on ********* **** * clearly **** **** ** not ***** ** ********** what **** ***** ** will, **** * **** no ***** **** **** spending **** *****. *'** always **** **** ** responsibility ** ** ********** is ** **** ******* tell *** ******** ** professional *******/************** ***** *********, and ** **** ****** not ** **** **, then ****'* ** **** as **** ** *'** done ** ****.

*******, * *** **** the **** (*** *** walk **** **** *****) for ****** **** **** illegal/immoral ** *********. * won't *** **** *********, but * *** ****** similar ** **** *** mentioned ***** **** "********" shoplifters **** * ******* to **. * *** asked ** *** ******* in ****** **** **** me ************* ************* ******* of **** **** **** could *** ***** **** the ******** ******, *** in * *** ***** adamantly ******* ** ** it, ** ** *** point ** ********* ** work ***** ************* **** cameras **** *** ** be ********* ** ******* locations **** ** *** customer ********* ** ****** the *******. * **** may ** *** *** have ****** ** *** tech ** *** **** and ******* **** **** cut *** ***** ***** enough **** *** ****** couldn't ******** **...

**;** - ** * customer **** *** ********* stupid, *'** **** **** it's ****** *** **** their ***** ** **** insist. ** * ******** asks *** ********* *******, immoral, ** *********, *'** (probably *** **) ******** decline.

** ******* **** ***** situations ** * ********* moment *** *** (********* or ********) *********.

** * ***** ****** of ***** **** *** either **********/*********** ********* *** true ************ ** *** product **** *** ****** for, ** ***'* ***** understand ********* *********** ** a ******* ******** (*.*. locking *****, ******** ***** individuals ****** * ********, almost ************ * ******** confrontation **** ***** *************).

** **** *****, ** have **** **** ** turn ***** **** ****** sales *************, ******* *** original ***** *********.

*********, ** **** ** the ***********. *** ********** and ********* ***'* ***** destroying **** * ****** sale.

** ********* ** ***** or ******* ** ***************, I **** ** ******* voicing ** ********. ** it ** *******, * always **** **** **** a ******. * ******** of **** *** * 60 ****** ******* ***** 4 ***** ***. ****** the **** ******* * asked **** ***** *** we ****** ****** ***** above *** **** ******* and ******** *** **** we ****** *** *-***** and ***** ** **** necessary *** **** ***** to *** *** ** nothing *** ******* *********. He **** ***** ** group *** **** **** it ** *** ** the **** *******. * informed **** **** *** not ****** **** *** he **** ** *** a ***'* ********, ** don't **** ** ** in ****. **** ******* 3 ***** *** ** inspector ****** **. ********* went ** ** ******* the **** ** **** penalties. ******** ***** ** put ** ** *** hook *** ** *** fix ** *** ****. Produced *** ****** ****** and *** **** ***, who ****** *** ** his ********* ** *** email, *** ** *** to ***** **. ****** CYA **** ********* *****'* feel *****.

**** * *** ** integrator * **** **** had *** ********, ** way ** *** *******. If *** ****** *** not ******* ** ***** the ***** ** ** it *****, ** *** willing ** ** ****** the '*****' *** **** I ***** *** ******** to **** **** **** the ***. **** ** all **** ***** ** you ***** *** *** user **** **** ******** that *** *** *** job (*******) ** *** their *******, ** ** you ***** **** **** just **** ******** **** know **** *** *** it *****.

** * ***********, ** my ******* / ****** role, * ** *** afraid ** ***** *** same ********, *** *** same *******.

** ** ** ******* that **** ***** ** one ** *** ****** that ************* * ************ from * *******. * peddler **** **** ******** to ****** ** ********* asked. * ************ **** always *** ** *** best ********* ** *** client, *** **** **** away **** * ************ transaction ** ** ** she ****** **** **** is ***** ******** ***'* achieve *** ******** ****** or ** ****** ** illegal.

**** ******** **** **** installations **** ***** ******* the ****** *** ********* the ************ **********. **** name *** ********** **** remain ******* ********** **** whatever ** ********* *** any *********** **** *** make ***** *** **** you ** ** ** will **** ***** **** lame *******. *** *** the ************ *** ****** have ***** ******.

** *** *** * licensed **********, **** ********** to **** ***** ********** any ************ ** *** contrary ***** ** *** by *** *****, ** matter *** **** ******* that **** *** ****. Once *****, *** *** the ******** ************ *** should **** ***** ** obey *** *****.

*******, ******!

*** ** *** ** the **** :) *** what **** *** **** recommending ** **** ******* about *********** *********? ** you *** **** ********?

* ****** ******** **** to ** * ******* issue *** *** *** that * ** ********* to ****** ** ******* on. ** ***, * have *** **** *** of ** ******* (**********, a ***** ** ****** care *******) *** ** about ****. * **** that * *** ******* skeptical ** **** ** what * *** **** on *** ****** ** far *** **** * didn't **** ********* ** recommend ********.

* **** **** ******* and ***** ********* **** in **** ****** *** really ******* ******* *** should ****** ** ********* by ******* *************, *** security ***********. * **** that **** ** ** counterparts **** *********.

****** ****** ** ********* by ******* *************, *** security ***********. * **** that **** ** ** counterparts **** *********.

***********, **** ********, ******!

** ***'* *** ** the *****. ** * recommend * ****** ** this **** *** *** customer *****'* **** ** pay *** **, **** I **** **** **. That *****'* ******* ** to * ******* **** because ** *****'* *******my intended result. If the customer insists that I use a Ubiquiti switch or radio that isn't UL listed, am I expected to walk away? A licensed contractor has the legal right to have a customer sign a waiver if something is against their recommendation. I have to sign a waiver to go into surgery, did my doctor just become a peddler?

* ***** * ******* would *** ***** ******* and **** ***** ** get * ****.

* **** ** **** a ****** ** ** into *******, *** ** doctor **** ****** * peddler?

**, ***** ** ******* wrong **** ******* * waiver ****** **** *** know *** ****** *** risks ********** **** * recognized ******* *********. *******, if * ****** ** asked ** ******* ** amputation **** ** *** needed ** ** ********* a ********** **** ** outside ** *** ****** of **** ******* ********, simply ****** *** ******* sign * ****** ***'* relieve *** *******' ***** and ************ ************** ** do ****'* *****.

***** *** ********** *********** of ******* ** **** is ****** *** ****'* OK. *** ******** *****'* have ** ***** **** everything **** *** ********** or ********** ********** (*** rarely ****). *******, **** a ************ ** ***** by * ******** ** do ********* **** ** clearly *****, * ***** that ** ** *** should **** ****. * feel **** ***** ********* is ******** ********** **** what ** ***** **** is *****.

*** **** ***** ** add, ***** *** ********** does *** ***** ********** what ** *****. **** 'Ultimate ********' ** **** Georgia ****. **'* *** a ******* ****** ** a *********** ******** ******. He ******* *** *****'* largest ***** ************ ************ who ******* **** ** thousands ** *&* *********.

* ** *** *********** the ********** *** *****'* some ********** **** ** be **** *** ********* manufacturers ** ****** **********. Thoughts?

* ***** ********* ** this ******** **** ** level * ** ******'* hierarchy. *** **** ****** because ** *****! *** integrator ****** ** ************* in **** **** ****. We ***** * *** weeks *********** **** ***** the **** ***** ** have * ******* ******** solution. *** ******** **** similar ** **** ****. If *** ****** ** a **** *** **** is *** ***** ******* I ***** **** ** clue **** *** **** talking *****.

** **** ******** ***** is "**** *** ************ says ** **** **, and **** ***** ** what *** ********* **** actually **." * **** that ** * ***** simplification, *** ** ***** rings ****. *** ****** is ******** ** *** integrator ** **** *** difference, *** ** **** sure *** ********** ** applied *********.

** ****************** ************* ** **** they ****, ******* ***** days **** *** ** quite *** *********. **** is *** ***** * find ** **** *******. The *********** ** **** would ** ** ** out *** ******** ***** camera, ********, *** *** access ******* ****** ** personally **** ** * real ***** ********. ***** of *****, ************* *** emails ** **** ******* only ** **** **** the ***** **** ***** have *********** ** ************** certain ********.

**** ****, ******* **** to **** *** ***** path. "* **** *** so" *** "** ********* this, *** *** **** against *** ***************" ******* never ******* **** *** you ******. *** **** fix **** ** *** other ***. **** ***** after *** *** ******* up, *** *** **** get *** **** ** do ** *****. *** only **** **** **********

*** **** **** **** reputation

****, ***********, **** ********** has $***,***...

* ** ***** ****'* the *********-******* ** ******** ***** it *** *****'* * lot ** ***** ** be **** *** ******** about ****. *** *** look ** *** ******* of ********* ***** ***** things, **** ***'* *** punished.

********** ! **** *** talking * $** ******* here . **** ******* about **** ******* , million ****** ******** . And ** *** **** that ******* **** ******** , * ***'* ***** installing *** ****** ******* the ***** **** ** " ******* " . Or ** ***** * don't ***** ** **. The **** ********* **** seem ** ****** ** the **** . ****** can *** " ** our ********** ** *** that *******" ... **** story ** ****** ******* to ****** **** */* milly ** ***** ** your **** . *** that **** , **** it **** ** ***** ... ** ******* ... Likely *** ****** ***** is **. *** **** it **** *** ******* ? ** ***** ******** knows *** ****** ** that .

************ ***** ** '**** down' * **** **** alert ****** ** ***** on ******* **** *** be ********* ***** *** occupancy ********** - ***'* get ** ** *** our *** **** ***** acceptable - *** ****** refuse. ** **'* ** our ***** **** ** are ***** ** ***** and **** *********.

*** **** ***, *** the **** ********* ** to ******* ********, ** many ***** **** **** something **** ** *** know ** **** ** not **** *** *** product ********** ***/** ******. It ** *** **** as ************ ** ******* the ***** ***** ** information, ** ********** *** context ****** *** ** give *** **** ******* and ********; *** **** it ** ************ * shame (** ***** ******* anything ****) ** ****** a *** ********* ******** for **** * *******!

*** ******* ** *** many ***** **** *** customer ****** ** **** cameras ********* ** *** dressing ****, ******* ** wants ** ******* *** staff ****** ***** *** pulling ** ** ** the ******** **** ****** leaving. ** ******** **** type ** ************* ****** they **** ******* ********* else. *** ** **'* all ***** ****** ***** values *** ** **** to ***** **** ** night ******* * ****'* do ******** *** ** the *** ** *** day.

******* ******* ** ****, even ** * *** of ** *********** '**** away', ** *** **** does **, *** **** gains * *********** *********, yes/no? *** ****** *****, the **** ****** *** bigger *** **** **********.

* ***** *** **** away. * **** **** in **** ********* ******. The ******** ***** *** first **** ***** ** a *****. ** ******* a *** ************.

**** ****, *** **** time * **** **** in **** ********* ** with * *** ** relatively *** ********. ** would ** **** ******* if ** *** * big ****** ********.

* **** * ****** of ***** ** ******* to ***** **********:

*. ** * ***'* know ****** ***** *** type ** ******** **** I *******'* ** *** one *******/********** **. *** multiple ***** *** ** schools ****** *** ******* cam ********* ***** ** their **********'* *** ** is * ******** ******* of ****. **** *** starting ***** ********* **** in *****, * ***** time ******* ** ** the *** *********, *** and *** ************ ** well ** ******* ******* and ** ****** *** articles ** **** ****** I **** ************* ****** on *** ******* ** recommend *********. *'* ** the **** *** *** other **** **** * need ** **** ** my ********* ** * feel **'* ** **** as * ******* *******.

*. ********* ** ** is ******* (********* **** violations) * **** *** do **. ****** *** customer **** * ****** won't **** ** *** are **** ** * third ***** (*.*. ******* is ******* ** ****** when **** **** ******* falls ** ** **********.). There ** * ********* sometimes ********** **** ******* with **** ******** ** determine ** **** **** to ****** **** ****, since ** **** **** federal ******** ** ******* of ***** ****.

*. ** *** ******** is ****** *** ********* that * **** ***'* possible ** **** ******** substandard *******, * **** do ** **** ** convince **** *********. ******* I ****** *** *** or *** *** ****** on *** ********. ** it's *** **** ** customer **** * **** a **** ************ **** and ** ** ***** can ** **** ** and *** "*** * told **", **** *** I ***** ** ******* with **. ** ** is *** **** **** of * ******** **** no, * ***** *** sacrifice ********** *** *** money. ***** ********* ******* end ** ****** **** after *** ***** ******* sold **** *** *** of ***** **** ****** out ** ** ********** anyway.

***** ***** ********** ******** to ******* *** ******** - *** ********** ****** is ***. *******, ** truly ** **** ** case *** **** **** others **** **** - how *** *** ******** "wrong". **** ** ** very *****, ** **** walked **** **** **** business. ***** *****, **** it ** ****** *****, we **** * "**** harmless" **** ** **** the ******** **** ** they ***** **** ** move *******. *** ** other *************, **** ** is **** **** ** wrong, ***** ***** ******* and ******** ** ********* them, ** **** **** the ****. ** ** really **** **** **** to **** **** ** "wrong" ** **.