Are You Ever That Guy Who Could Care Less About Quality?

You hear this type of thing on IPVM quite a bit:

Cheap security systems sold by clueless, cut-rate online merchants to naive, bottom feeding DIY'ers are making it increasingly hard for anyone trying to sell quality over price these days.

DIY'ers have extreme tunnel-vision when it comes to price, could care less about quality, and cannot be convinced them that there is more to a good deal than lowest upfront cost, til they fail of course.

Basically DIY'ers are idiots.

And when you hear the comical and derisive anecdote about some penny-wise but pound-foolish customer, you inevitably wonder: "How can anybody be so stupid?"

But sometimes maybe we are that guy too. In my case I am a confirmed plumbaphobic. I have a deep and possibly genetic mistrust of all things plumbing related. When the plumber needs to come to the house, I want him to do the 'absolute minimum' he needs to do fix whatever has broken and leave.

While waiting for the plumber, I will often dismissively announce to anyone in earshot, various anticipated price estimates of the job, even though I have no actual clue what it should cost.

"It's gonna be $1400 minimum, probably more like $2000."

If they try to up-sell me on quality, I shut them down. When they tell me "your pipes won't last another month", I laugh. But sooner or later I won't laugh...

I'm fine with electricans and landscapers though, not sure why plumbers are a problem, but I think it might be beneficial to selling to understand the mentality behind it.

Anybody else have something like this, maybe with car salesmen or realtors or lawyers or ??

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