Is there any documentation available on assessing/testing the performance of a newly deployed large-scale VMS system? (sometimes referred to as 'non-functional' requirements or NFRs.)
This can include test criteria such as PTZ camera control lag time, ANPR % accuracy, retrieval of recorded video, maximum time for user to log onto VMS, etc.
I did come across this document -
see section 4.5 SLA Matrix for Post Implementation SLAs
But would be keen to know if there is anything else along these lines out there.