I hope they discontinue that glorified thermostat.
On paper its a cool system, building automation, security, access control, lighting. In reality, clunky interface, limited reporting, not a fun product.
IPVMU Certified | 01/20/15 10:01pm
I emailed a Continuum contact at Schneider for comment. If/When they respond, I'll share here.
Did Schneider ever respond regarding the end of life for Continuum?
I too have a Continuum client. Was the product present at ISC West this year?
IPVMU Certified | 04/26/16 03:55pm
I just asked Continuum about ongoing support, and they again told me that Continuum is not EOL and was shown at ISC West this year.
I reached out to one of my former customers and he told me that though they are not end of life, they are, or will be soon, no longer providing any product development effort for the product. They don't advertise, no reach out, no integrators in my experience. Would be nice if they occasionally had a webinar or something. Anyone else??
I've got two integrator customers that have installed the product and they have nothing good to say about it. It's a building automation system first (someone made the comment - glorified thermostat) and no where near an access control system by today's standards. Plus, they were not impressed with the support. They both recommend staying away.
The Continuum product is not being End of Life anytime soon. Give it another 10 years. Many customers (usually INT HVAC) love the product and know the script. What is happening is that SE's new front end is compatible with old hardware. They will need a new master Automation Server but that server can bring in old Access Controllers as well as HVAC into the new front end (which can be integrated or not).
The new Access Control product will be completely cloud based and is just being released at the end of 2016. This will not be able to use the old hardware but will be able to talk to the integrated front end via BACnet.
Therefore, not end of life (yet) but no new installations and no further development of the old front end.
I wish I knew exactly what was going on but that is the general idea.
According to my sources, one of which is Schneider Electric, Continuum will indeed be end-of-lifed, within the next 2-3 years, but a customer of Continuum was told 5 years. As to what remains supported, my source says a new version to replace Continuum will make use of Mercury controller hardware and there are no plans to make the new product compatible with existing Net Controllers...yet.
I would trust that Andover will develop a transition strategy of some sort. My experience has been with some very large and complex system where security was added to an EMS. Its a complex system, but if you know the app, it can do about anything you can dream up. Problem is, I never see it except SOME times at the Schneider booth.
Can anyone verify that Continuum was at the ASIS booth this year?
I understand that Continuum is going to transition to the Mercury-based products and is involved with Feenics as the OEM. I THINK I understand how this transition is to take place and it seems pretty solid. The interface is going to change considerably but be backward compatible with the Continuum controllers shortly. The EOL date has not yet been determined but my guess is 3-5 yrs. I understand they will be at ASIS, so you may want to ask them.
Both of my clients think Continuum is a great product, but they are sophisticated users.
Do we have any users of Feenics?
Oh my beloved Andover, how I miss your Plain English architecture. I am now forsaken into the world of right click, double click and drag/drop GUI.
You were always good to me.
I talked to them at great length at the show and they were reticent about telling me anything. Best they would say is 5 years. But they also said that existing systems would be backward compatible.... kinda. Feenics will support all the Continuum RS485 modules under the plan; but the controllers will have to be replaced. Once that happens, you can implement Freenics and it will support both the old modules and the Freenics mercury based products. Now Feenics is partnered with Salient Systems and Bosch for the VMS, but not Pelco (Even their new(er) Video Expert product). Strikes me as odd for Schneider Electric since they own Pelco. Perhaps this integration will come later.
Most of the skilled users of Continuum love it, but it is a bit tough to learn.
Anyone have an update on this subject? It has been a couple of years since last comments were posted and at least one user is under the expectation that the product is done and they are working on a replacement. Is Mercury working on a bridge similar to the Casi/GE Micro controller to Lenel?
Any end users with a perspective on this?
I would be interested in hearing an update as well - The Mercury Bridge idea is of interest.
Update. I understand that a bridge is now offered (its Mercury) that is backward compatible with the I/O and reader modules and Mercury boards (very unlike GE). The bridge replaces the Continuum net controllers. Both the AC1s and the Merc boards will work on the Xpert platform (Fenex) which is intended to tolerate the EOL of the Continuum
IPVMU Certified | 04/27/19 06:49pm
I'll reach out to Feenics and queue up a post on what they're doing to support Continuum via AccessXPert.
IPVMU Certified | 04/27/19 06:53pm
Also, I've not seen an official EOL announcement from Schneider on Continuum. Has one been sent to dealers?