ADI Resets Passwords After "Very Limited Number Of Suspicious Online Orders"
On Feb 14th, ADI sent out an "Important Account Notice", excerpt below:
ADI responded to IPVM's request for comment explaining:
After identifying a very limited number of suspicious online orders, in an abundance of caution, ADI decided to proactively require a password reset, even though there is no evidence that our internal systems were compromised, nor any evidence of a data breach or loss of customer data. We continue to work to provide an exceptional digital experience for our customers, and part of these efforts includes the implementation of enhanced security measures. The password reset was initiated as a precaution against threats. [emphasis added]
They clarified that they "requested password resets from all users with purchasing ability."
It is hard to know what exactly happened but one common is users reusing passwords (i.e., a person's password for site X is leaked, they use the same password at ADI, and someone can then log in to their ADI account). This was an issue for Ring recently.
One way to mitigate such attacks is 2 factor authentication (even if someone found your reused password, they'd still need to get through the second factor). ADI responded, "We are always looking at further security enhancement, including 2 factor and MFA, but no decision yet. "
For example, IPVM supports 2FA though very few members actually use it.

02/19/20 08:50pm
I was also asked recently to reset mine as well. Wonder if they had a breach or something?
ADI at one point stated users had to have the account number when walking in and placing an order.
We have guys that stop in at ADI or Anixter and buy stuff with no verification from the counter person to our office. Maybe because they all wear company shirts?
So far all the purchases have been legit, and its convenient for us to tell a tech go by ADI and get a lock, etc. Just wonder who is going to hold the bag if it goes bad one day?
Probably need to sort that out.
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