Subscriber Discussion

Access Control Boards (Honeywell Pro2200/Pro3200/Pro4200) Network Issue

UE
Undisclosed End User #1
Mar 23, 2023
IPVMU Certified

During recent IT network updates on campus, a particular section has been experiencing issues with door access control. Specifically, badge-based access to doors becomes non-functional even after reinitializing the control panels. I have verified the power supplies, battery backups, and configuration settings for proper door functionality. Although a hard reset of the control panels was suggested as a solution, the problem persists. Ideally, control panels should maintain functionality despite losing server connection. I am seeking insight on potential causes for this ongoing issue.

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Greg Thornbury
Mar 23, 2023
Facility Solutions Group, Inc. • IPVMU Certified

*** *** ****** *** ****** ****'* functioning **** ****'** ******* ** *** server, ** ** ** **** **** won't ******* ** *** ****** ***** the ******* ******?

****

UE
Undisclosed End User #1
Mar 23, 2023
IPVMU Certified

* ** ****** **** **** ****** is *** *******. *** ******* ****** are ******** ** **** **** ****** information ** **** ** ******* *******, yet, **** ** *** *********.

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Brian Rhodes
Mar 23, 2023
IPVMU Certified

*** *** ******** ***** *********** ********? locked?

(1)
SD
Shannon Davis
Mar 23, 2023
IPVMU Certified

**** *** ******** *** ********* ** the ******? ** *** ******* *****'* hold * ****** ******* *** *** panel *** * ***** **** **** the ***** ***** **** *** *** information.

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Darnell Ford
Mar 23, 2023

**** **********: *'* *** ******** **** Honeywell *********** ** * ***** ** totally *****.

********* ********, *********** ******** ** ******** their ********** ******** ********** ** ******* loss. ******* ***** **** ****** *********** on ******* **** *** ** *********** if *** ******** ****** ** ** issue. *** *** ** *** *********? When ** ****** ******* ******, *** you ********* ** ** *** * power ***** ** **** ****? ** the ***** ** ******** ****, **** that ***** ***** * ******* ***** like ******* *********.

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Ali Abdal hussen
Mar 24, 2023

********** ******* ***** *** **** **** and ** * *****,

**** ** **** **** **** *** main ****** *** ***** ***** ** working ******** .

(1)
(1)
UE
Undisclosed End User #1
Aug 02, 2023
IPVMU Certified

**** *** *** ********. * ***** it * ***** *** *** ****** to *** ****.

(1)
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