Subscriber Discussion

Anyone Else Have A Hikvision Doorbell DS-HD1 And Hate It?

UI
Undisclosed Integrator #1
Jun 15, 2020

I recently bought one of Hikvision's new DS-HD1 video doorbells to test and see if it was worth selling to residential customers. Based on my experience so far there is no way in hell I would install and support this POS.

So far the biggest problem is the push notification from someone calling does not override anything that is already occurring on the phone such as an existing voice call, music being played, etc. I am literally writing this post in anger after being on the phone, coincidentally glancing at my Pixel which showed that I had a visitor, and being unable to answer. By time time I was able to load Hik-Connect the UPS driver had already walked off to his truck, so I tried using two way audio to call him back which FAILED with an error code after about ten seconds worth of speaking. The driver actually returned but because of Hikvision's garbage app I was unable to engage two-way audio again and he just left. This is the second incident in a ROW that I've missed delivery persons because the app didn't produce any sort of audible notification and I only learned about their presence AFTER they'd left.

**** *****'* ***** ********* ****** **** not ******* * ******** ********* ****** size **** ******* **** *****; ** defaults ** * ********** ********** ****** and **** ***** *** ****** ******** format **** ****** ********* * **** (which *** ****) ** ** ******.

***** *** * **** ******* * had ** *** ** ***** ** airplane **** *** *** **** ****** doesn't **** *** ****, ***** **** what ****** **** **** * **** simple ******* ** ******** ** ***********. Then *** *** * ********* ** we *** * ***** ***** ******, and *** ******** ****** *** ******** and ******** ****** **** ** ****. I *** ** *** ** ** AGAIN ***** ******** ********** *** **** tiny *** ****-**-**** ****** ***** *** faceplate ** ****** *** ***** ******.

****** **** **** *** ** ***** and **** **?

(4)
UI
Undisclosed Integrator #2
Jun 15, 2020

*** ******. **** ** *** **** as * **** ****.

* *** *** ** ** ** condo *** **** *** ***** *******. First, * *** **** * ***** phone, *** ***** *** *** *** unit ** ******* ** ** **** network. (*** * **** **** ******* HIK ******* *** ***'* *** *****).

* *** * ******* ***** ********** a ***** ****** **** ****** **** app *** ***** ******* ***** **** support, (***** **** **** *******) **** suggested ****** ** ***** ** ***** an * ***** ******* ** ** android. **** ******.

**, ***** **** **** *********, ***** 3-4 ************ ******** ** ** *****, I ******* ** ****'* * ***, installed ***-*******, *** ** ********* ** 1 ******. *** **** *****?

***** **** **'* **** *** **** twice. ** **** * **** **'* no ****** ******* *** ** ***** to **** **** **'* **** ********. First **** * *** ** ***** it *** ********* **, (***** ***** with ******* *** ******* *** ** to ******* ***** **** ****.

*** **'* **** *** **** ***** and *'* **** *****.....

(5)
U
Undisclosed #3
Jun 16, 2020

* *** ************ **-******-***

**** **** ** ***-*** (*****'*), ****** VDP-K128W-WIFI,****** *-****,*** ********-****, *** ******** ******** ***-******-****.

*** ***** *** * ******** ***** of *******. ** ****** **************, *** audio *** ******** *** *** **** stream *** *** ****** ****** ** bring **** ** ***.

* ******** ** * **** ******** and **** **** ***% *********. ***** are * ***** ********** ** * residential ***** ******** ******. ** **** only ******* ** **** ****** ** would ** ****** *******.

(2)
UI
Undisclosed Integrator #1
Jun 16, 2020

****'* ******* ***** * ****** ** mention. **** ********* ***** ****** ******** via *** ***, * *** * transfer **** ** **** *** **** from *** **** ***** ******* ** delayed ***** *** ***** ***** ***** and *****. **** ** **** ** phone ** **** ** ***+ *** my ****'* ***** ********** ** ***/** Mbps. ***** ***** ********* ******* * have ******* *+ **** ** *** same ***** ******* *****, *** ** long ** *'* ** **** *** doorbell ****** ** ****. ** **** as *** ** ****** **** *** network ** *****.

(1)
Avatar
Ross Vander Klok
Jun 16, 2020
IPVMU Certified

* ** ***** ***** ** **** that ***** ****** ****. * **** don't **** *** ** *** **** they **** **** **** * **** to *** ** *** **** **** tried ****. ;-)

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UI
Undisclosed Integrator #4
Jun 16, 2020

***** ** *** **** **** *****... HIK ******* ****** ** ****** ***** and *** * ***'* ****** *** live **** ** *** ****** **** (it's *** *********, **** ******).

*'** *** *** *** ******. *** alerts **** ** **** ****. *****'* alert ** ** ********** ****** **** or *****/******. ***** (****** **** **** visitor) **** *****, *** **** ****** don't **** ****** **** **** *** you ** ******. * **** ****** through ** ** * ****** ******** and ** ****** ** **** **.

**** **** ** *** ** ***** quality **** *** ***** ***** ** the ****** ******. *** ******** ****** Basic, **, ***. **** **** *** is **** **.

*** **** ***** ****, **'* **** than $***, *** **, *** ****** detection, *** *** *** **** ***** good. *** ******* ******* * **** is ********** ** *** ****** *** I'm *** **** ** * *** roll ** ****. (*******, **.*.*.****) * would ******* *** ***** **** ******.

(3)
UI
Undisclosed Integrator #1
Jun 17, 2020

** *** ****'* ******* ***** * forgot ** ***** *****. ** *** is ********** *********. * **** ** keep ** *** ** * ** distance ********* ** **** ***** ** passing ********** **** **** ** *** ********** *** ** * ** ** ft. *** ***** ****? **** *** time ** *** **** ** *** edge ** ** ********* (* ******* 4 ** ****) ** ***'* ***** to **** ********.

******** * **** ********* ******** *** the **** ****. *'* *** ** their **** ****** ********** ** **** for *********** ** ****. *** ********* this ********'* ************** ** **** ********.

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