Milestone Drops IFSEC

JH
John Honovich
Apr 07, 2019
IPVM
  Milestone is constantly evaluating the return on our investment in trade shows in general, and have found that IFSEC in EMEA no longer is attractive to us. In 2019 we will have much more attention ...

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U
Undisclosed #1
Apr 18, 2019

A portion of Milestone's booth at IFSEC has been traditionally populated with cramped partner kiosks. Having participated as a partner in the past and paying a few thousand dollars for the tiny real estate, I would say IFSEC was not worth it. 

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JH
John Honovich
Apr 18, 2019
IPVM

Interesting feedback #1. Have you done the Milestone partner kiosk at any other trade shows? Did you find it not worthwhile in general or?

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U
Undisclosed #1
Apr 18, 2019

Yes, I have participated at MIPS in Denmark (notorious Marienlyst/Helsingor event) and Las Vegas.  It is not worth it, but it is the cost of doing business I suppose... you got to kiss the ring.

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UM
Undisclosed Manufacturer #6
Apr 23, 2019

I'm a semi-regular partner on Milestone's pods at the big events. For a smaller vendor, the opportunity to have a presence on a big both like Milestone's (or Axis, etc) is well worth the money at a show like ISC West or even Intersec - best bang for buck compared with having a small booth of your own in the bleachers for similar money.

However I completely agree with Milestone on dropping IFSEC - it is a fair bit more expensive than ISC West for nowhere hear the ROI - there are very few genuine "high end" buyers at the show, a lot of tyre kickers and not a lot of major opportunities being discussed compared with a show like ISCW. As a Milestone partner this is the one big show we wouldn't bother paying the partner pod money for. It may be because in the UK the real local buyers go to the smaller niche shows (and hated the IFSEC move from Birmingham to London), and so the main attendees who aren't selling their own products seem to be from Africa and Eastern Europe looking for cheap camera deals (the Hikvision stand always seems to be one of the busiest of the show)!

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JH
John Honovich
Apr 18, 2019
IPVM

Gerry Dunphy has responded saying:

I may send to legal. 

To which I responded:

Let me know if you have any feedback or if you believe anything is in error or omitted. I am happy to review.

To which he retorted:

Don’t worry we’ll be sure to come back to you.

We are not worried. We are genuinely interested in reporting and incorporating what organizations have to say about newsworthy matters.

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JH
John Honovich
Apr 18, 2019
IPVM

Note: I've updated the post with further IFSEC response on Paxton, Dahua, and Hikvision.

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UM
Undisclosed Manufacturer #2
Apr 18, 2019

It's beyond bizarre to watch so many physec executives act defensively, revert to legal threats and generally exhibit poor manners in their interactions - week after week after week.  It's as if they've never had to deal with pointed questions or criticism before reaching their exalted positions.  

NOTICE: This comment has been moved to its own discussion: It's Beyond Bizarre To Watch So Many Physec Executives Act Defensively, Revert To Legal Threats And Generally Exhibit Poor Manners In Their Interactions

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U
Undisclosed #3
Apr 19, 2019

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UI
Undisclosed Integrator #4
Apr 22, 2019

Partner kiosks are pretty ridiculous. I’ve never met a “guest rep” who is happy with the arrangement and totally confuses the offering. If I’m not interested in the host booth, I sure as hell aren’t going to visit a guest rep shoved in the corner pretending to be interested in the hosts offering.

Just another example how the IFSEC cash cow is ripe for slaughter.

Of you have to travel to IFSEC and stopover, it’s far better value to go to Essen which is far more professional and focussed even than Gerry’s circus.

The Security Event held at the NEC is everything that IFSEC isn’t - with the key word being ‘relevant’.

IFSEC has a sickening level of arrogance coupled with ignorance, entirely focussed on screwing the exhibitors, securing as much sponsored trash as possible and not promoting anything to the industry except themselves.

The sooner IFSEC dies.....the better.

As a Brit I am I’m ashamed that IFSEC is seen as representative of the U.K. security industry - when it couldn’t be further from the truth. Our home grown industry grows in spite of IFSEC not because of it. Their focus is the huge corporate stands that seek to push smaller companies in the corner and imply irrelevance. But IFSEC couldn’t care less because - we’ll, they’re IFSEC. A global event targeted at huge corporate spend and attracting legions of tyre kickers and souvenir collectors, whilst harassing exhibitors for next years event......

Increasingly in the U.K., if you have time to visit IFSEC you clearly have far too much time on your hands - but pocket fills of memory sticks and pens.

If IFSEC had no show next year, no one would care less and the industry would be a better place for it.

Probably fair to say that I’m not a fan, having had many years visiting and some exhibiting - my experience is anecdotal and commonly shared amongst those I work with.

 

 

 

 

 

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JH
John Honovich
Apr 22, 2019
IPVM

As a Brit I am I’m ashamed that IFSEC is seen as representative of the U.K. security industry - when it couldn’t be further from the truth

What do British security professionals want out of a / their show? I've heard this criticism before (that IFSEC is too global) but, being an outsider, I am not clear what would make it a 'real' or 'true' UK event. Any ideas or examples?

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UI
Undisclosed Integrator #4
Apr 22, 2019

That’s a good question. When I think about it, the show is trying to be a jack of all trades and master of none. They seek to target everyone from end users, consultants, designers, installers, integrators and one man bands. But I’m doing so, frustrate the same mix by failing to provide what they seek. I think professionals are more interested in their partners and also the direct competitors. The only people interested in the small Far Eastern booths are international visitors, so it would be good to strip this out of the show altogether. Rubbish displays like the drone zones are as boring and inconsequential as they are annoying. Huge booths with bored reps who know little or nothing about what the booth is aimed at are also annoying. There appears to be so little right with the show that it’s hard to identify a single issue that makes it such a miserable event. The visitor experience really is underwhelming and an anti climax. There just appears to be a fear ( perpetrated by IFSEC over the years) of how damaging it would be not to attend and spend more.

I think it would be a decent guess that the average U.K. pro visitor will only attend 5% of the booths and these would have been decided in advance.

Ultimately the show is too big, fragmented and largely irrelevant to must people and went the footfall is largely tyre kickers it’s easy to see a marketing budget can be far better focussed.   

 

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UM
Undisclosed Manufacturer #5
Apr 22, 2019

With so many alternative options for marketing spend, IFSEC has to attract serious visitors.  In my experience, few end user and integrators from the north or midlands are willing to travel to such a difficult location, and the return on our investment shrank to zero.

The organisers were warned by many loyal exhibitors that the move from Birmingham was a bad idea but they did it anyway.  To answer John's question - what do UK security professionals want from a show? - I believe the answer is an exhibitor list which reflects what the local market actually uses.      

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JH
John Honovich
Apr 22, 2019
IPVM

I believe the answer is an exhibitor list which reflects what the local market actually uses.

To clarify, does that mean different exhibitors or fewer exhibitors? Which exhibitors are desired? 

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UI
Undisclosed Integrator #7
Apr 23, 2019

For my 10 pence worth. IFSEC changed with the move to London, the partnerships in the industry don't mean as much so the evenings aren't as forthcoming either... Excel is a pain to get to, Hotels are a poor and expensive to book..  Just hassle. Birmingham was central a car drive for a "team" to go up and back in a day. 

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UI
Undisclosed Integrator #4
Apr 23, 2019

You're not wrong...though the last year or so at the NEC, the show was pretty well going to the dogs. 

Another observation is in the weeks leading up to IFSEC, all I hear from suppliers/partners is "are you going to IFSEC?"...which is odd, as few have more than a nano-second to speak with you if you do turn up.

Also - the last time I went to Excel I was amazed how many reps are stuck at the back of the booth with their ear glued to an iPhone or tapping away an email. I'm not sure I can explain why, but having done ISC, Essen and other smaller shows - I've never seen it as bad as at IFSEC. It just shows ignorance when the visitors have gone out of their way to give up their time and yet the reps think it's ok to carry on their "day job" and forget why they are even on the stand.

In the same way, as IFSEC apply strict rules regarding stand break down times - they should apply a common code of conduct that requires booth staff to be attentive and not use their phones whilst "front of house". Some may call this trivial, but it annoys the hell out of me!

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Avatar
Morten Tor Nielsen
Apr 23, 2019
prescienta.com

Is Briefcam, Axis, Canon at the show? If that's the case, won't they be showcasing Milestone? I'm guessing a lot of integration partners will run XProtect too, so it's not as if they're not getting any exposure, and if there's nothing new to show, then it makes sense to give it a pass, and save a bit of cash.

JH
John Honovich
Apr 23, 2019
IPVM

Axis and Briefcam are listed as exhibitors but Canon is not.

While I don't generally look for Milestone displays inside Axis or Briefcam booths, if there is anything in there, it is almost certainly minor and not much of a substitute for having their own booth.

if there's nothing new to show, then it makes sense to give it a pass, and save a bit of cash.

My perception of Milestone's booths is that they generally don't show new things as much as market partners and do meetings. MIPS is where they focus on what's new (or at least what they are hoping to do, e.g., the marketplace).

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Avatar
Morten Tor Nielsen
Apr 23, 2019
prescienta.com

I agree that they announce new, and future features at MIPS, but at some point they've got to demo it to the unwashed masses who are not invited to the party.

But if there's nothing new, and they already have 100% brand recognition + and their sisters at the show, it might be better to spend the money on alternative venues.

JH
John Honovich
Jun 27, 2019
IPVM

Update: While Milestone did not exhibit at IFSEC, they did their own off-site event during the show:

JH
John Honovich
Jan 29, 2020
IPVM

Just received, pretty bold spam / SEO request from some small trip outfit:

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