VMS Health Monitoring Shootout

JH
John Honovich
Sep 16, 2013
IPVM
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Nathan Wheeler
Sep 19, 2013

Great feature comparison Sarit. It is nice to see how each feature stacks up and what people think of them.

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Sergey Bystrov
Sep 19, 2013
NetworkOptix

I'm curious to know waht people indeed expect out of HM?

1) What is your typical instalation looks like?
2) What HM you indeed do/need?

U
Undisclosed
Sep 19, 2013

Why did you not put Vunetrix into this comparison?

JH
John Honovich
Sep 19, 2013
IPVM

Because we were testing the health monitoring capabilities of VMS systems, not third party add-ons. We do have two posts on Vunetrix (see 1 and 2). We may consider Vunetrix in future comparisons / tests but members are overall clearly more interested in knowing what is (or is not) included in VMS software itself.

JS
Josh Snow
Sep 19, 2013

Great stuff- this is an evolving industry that will have two clear choices- small / medium systems and enterprise systems. The health monitoring that VMS systems will offer looks like a great fit for the small to medium business market.

Vunetrix has a majority of large customer installs 1000+ Cameras 100+ Servers. What I have found is that smaller systems typically do not review the data no matter how easy it is. If something breaks the health monitoring logs that information than that can be great asset to the integrator / manufacture to troubleshoot.

A gap will continue to exist between health monitoring on the VMS side and traditional IT Network Monitoring (which is basically what Vunetrix does). No matter how ‘easy’ the IT network/ health monitoring it is inherently more complex because of the size, setup and configuration of network devices to communicate properly to the NMS (Network Management System).

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James Talmage
Sep 20, 2013
IPVMU Certified

If ever there was a surveillance feature that belonged in the cloud, health monitoring is it! (kudos to Milestone). A health monitor on the machine being monitored seems silly, as does asking users with only one or two machines to dedicate an additional one for this sole purpose.

KD
Krishnaiah Dayyala
Sep 20, 2013

Dear Sarit,

Very useful shoot out exercise and the report. I think one more Health notification could be added "its performance SLA indicator within the system"

Thanks, Krish

BK
Birger Kollstrand
Sep 23, 2013

I'm curius to why SNMP is not mentioned in this aspect?

The information that is directly affecting the CCTV system like camera up/down, loss of video stream etc. is good to have available in the operators domain.

Stuff like CPU load, memory usage and network trends is more IP network and server management tha is in to the IT departments area of competence.

JL
John Lowry
Oct 04, 2013

On the HMs that provide a notification on "Server Down" and "Camera Down" do any provide a notification when the server is powered on again or when video is restored?

SW
Sarit Williams
Oct 07, 2013

Hi John,

Sorry for the delayed response. Yes, each of the VMSes offered rules that can notify via the respective methods (email/client notification/SMS) when a lost connection has been restored.

JL
John Lowry
Oct 08, 2013

Sarit,

No problem on the delay.

Just to be clear, you said they can notify "when a lost connection has been restored." For both camera and the recorder coming back online?

SW
Sarit Williams
Oct 08, 2013

Yes for both server and cameras though usually those two actions are separated by having to setup 2 rules for example.

JL
John Lowry
Oct 08, 2013

On the three HMs that offer an "external" client that runs somewhere besides the server, is port forwarding required if that client is at a different location than the server?

SW
Sarit Williams
Oct 08, 2013

Yes, If the servers are located behind a firewall or a NAT router you always need to forward the ports used. For example, Video Insight would be port 11,000.

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