At what point can you consider a job abandoned?
Situation - installer starts a project, works for a day, but there's still one or two days of work left. They leave, and tell you that the office will schedule the next day. When the customer reached out to the office a week later, They then give a date 6 weeks away. The project, as is, has left open spaces in the roof of a home.
When can a customer call another installer and tell the original to take a hike and don't come back?